This webinar was originally held on May 20, 2021 as part of our 2021 Spring Virtual Conference.


On-site generator radiator repair has been an additional profit center for several companies in our industry. What does it take to be proficient at on-site repairs? Our diverse panel includes radiator business owners who discuss the opportunities and challenges of performing radiator repair on site.

Panelists: Bobby Duran (Cooling Systems Caribe), Charlie Dorsey (ERS Cooling Systems), Bryan Braswell (Rocky Mount Radiator & A/C)
Moderator: Mark Taylor, NARSA/IDEA Executive Director


Bobby Duran is President of Cooling Systems Caribe in Aibonito, Puerto Rico.  Bobby started his career with S&F Radiator Service in New Jersey in 2005 and successfully exited the business in 2016. He has been a NARSA member for 15 years and a board member for over 10 years. He is currently serving as the President of NARSA/IDEA.

Charlie Dorsey started his career working for his dad’s mobile truck repair company. In 2010, he joined ERS Cooling Systems in Glen Burnie, Maryland doing air conditioning repairs and radiator replacements on trucks and equipment. He later became the service manager, managing all of the shop service work at the facility before becoming the general manager at ERS Cooling Systems in 2017. 

Bryan Braswell is current Heavy Duty Operations Director at Rocky Mount Radiator & A/C, inc located in Rocky Mount, North Carolina. After finishing his collegiate baseball career at Campbell University Bryan joined his family business in 2011. He has been a NARSA board member since 2013 and follows his father (Chuck Braswell) and Grandfather (Linwood Braswell) as previous former NARSA presidents.

Mark Taylor graduated from Wesley College before starting his own radiator repair business in 1981. He later owned and operated ERS Cooling Systems in Glen Burnie, MD for 36 years. He served as President of NARSA from 2014-2016, then Chairman of NARSA from 2016-2018 before becoming the Executive Director in 2019.